About American Water
In 1987, Austinites Leonard and Dottie Strickler had the American dream of starting a business here in Central Texas that would allow them to support their family and the community they grew up in. Leonard’s experience in water filtration sales and seeing the positive difference water quality made for his clients became a passion which made starting American Water in 1987 the perfect fit. Since then, American Water has been supplying Austin / Central Texas area home and business owners with quality water solutions for well and city water. In 1997, American Water decided that in order to provide the best solutions we had to expand our product line. We didn’t have to look far, right here in the USA was Kinetico Water Systems founded in Newberry, OH in 1970 where our products are still made and manufactured today.
Here at American Water, we are in this business to help people and when you have Better Water you have a Better Life. We can no longer take our water quality for granted. Water softening and filtration was once considered a luxury item that has now become a necessity. Kinetico water filtration systems are specifically engineered to remove any impurities from your water so, simply, it will be just that: water. The Kinetico products we offer utilize state-of-the-art technologies to provide home and business owners with a clean, safe water filtration system that is both environmentally conscious and cost-effective. Our American Water team has over 250 Years of Water Treatment Experience which we take a lot of pride in. Our service technicians and installers are recognized by the TCEQ (Texas Commission on Environmental Quality), and we are proud members of the WQA (Water Quality Association).
Back Office Staff:
Meet our Office Team. Whether you give us a call or stop by one of our 2 offices, you will be greeted by one of our American Water team members.
L to R: Darlene, Naomi, Dottie – CFO, Ellen, Jeanne Marie & Laura
Meet our Management Team. With over 100 years of combined experience, our leaders have a passion for the water treatment industry.
L to R: Jay Baker, COO; Jennifer Byrd, “The Water Girl”, Vice President of Sales; Dottie Strickler, CFO; Leonard Strickler, CEO
Meet our Territory Managers. With over 60 Years of experience, our Territory Managers can tackle city and well water concerns and provide treatment options to fit every need.
L to R: Kevin, Cary, Romaldo, Jennifer – VP of Sales, Jill, Erin & Martin
Meet our Service and Installation Team. With over 100 Years of experience, our Service and Installation Team hold a variety of certifications and takes pride in their work.
L to R bottom row: Brian, Andrew, Julian & Dillon L to R top row: Jay – COO, Bubba, David, Chan, Ty, Austin, Dustin, Cody & Ben
Read Our Reviews
Receptionist was personable/knowledgeable. Both Technicians who came out to diagnose issues & installer were knowledgeable & easy to understand. They were proud to work for the company, I might add. I give the company an A+ rating.
Romaldo with American Water was super!! He gave an excellent overview of the product and we were so pleased we made the purchase immediately. The installation was done without delay and the follow up was superb. We couldnt be happier with our new system. Thanks Romaldo
Due to the recent Texas Hill Country freeze, we experienced an outdoor Kinetico pipe break. Once the Austin Kinetico Technician Scheduler understood that I had no way to bypass the Kinetico equipment, she scheduled Chan to repair my broken pipe. He arrived about 430PM on the same day I reported the break. he was so efficient and had the broken pipe repaired in about an hour. It was easy to tell that he knew the Kinetico equipment and how to repair the break. I want chan anytime I need a Kinetico Tech. He represents the Austin Kinetico Company most professionally. Than you Chan.