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American Water – Testimonals

Recommended by Home Advisor

water softener dripping springs



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“I would definitely recommend American Water Conditioning for the servicing of water softeners. The office staff was very helpful and my technician was friendly, knowledgeable and HONEST…”

“Love love love my K5!! The water is tasteless, which is a good thing! Lol. Having a K5 makes it easier to stay hydrated and healthy, now that I no longer have to make myself drink water. I save money by not buying bottled water, AND help save our planet by eliminating the need for plastic bottles. Installation was quick and the service was superb. Thanks again, American Water!”

“These are the “good guys” of the water treatment industry. The best equipment and the most honest staff. The high pressure tactics of other dealers is not part of the business plan here. I have a Kinetico 2030 Softener and a Kinetico RO I put in 6 years ago and have never had a problem. Service team is great too. If you do not give them a shot you are doing yourself a disservice.”


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“I bought a home in Georgetown TX, in the first several weeks I was in my home I noticed that everything was turning white. I also noticed how many companies selling water knew I had a problem because every other minute they were knocking on my door. I have always worried about door to door salesmen, So I thought I would do some research for myself. So I turned to the internet, I was blown away to see how many companies were out there. There were two that stood out in my mind, Kinetico being of most interest to me. I called the local Kinetico dealer American Water. They had a water specialist out to my house the very next day, and they knew every answer I had about my water. They let me know that all electric single tank systems function the very same way. To make this short I would like all of you who read this to do your research CONTACT AMERICAN WATER. What they have to offer is amazing I am very pleased with my non- electric double tank softener.”

“…I’ll admit they are more expensive then most other companies, but our drinking water is fantastic, our plants in the backyard are doing great, our house water feels great and just from regular use the calcium deposits are starting to go away. I have peace of mind with their 10 yr warranty and their customer service is excellent! I know I have a reliable system from a reputable company. The price was worth it for what we received. I highly recommend Kinetico!”

Home Advisor

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“They showed up on time with a well qualified repair technician. He finished the job in record time with minimal disruption to our facility.”

“very professional and did just what they promised”

Other Testimonials

“Service tech arrived a few hours after being notified of a busted valve on my water softener system. Tech repaired valves in about 30 min. Very professional tech.”

“They installed a water softener in my home and my daughter’s home in a timely and professional manner. They were on time and cleaned up all the remaining parts when they were done. I would definitely recommend them to any of my friends.”

“I have had my Kinetico Water Softener system for about 5 years now.

I moved from one house to another about 15 months ago. American Water was the company that had installed it and I called them to come and disconnect it so i could bring it with me to my new home. When I moved into the new house, I called and they came out the next day and installed it and did some routine maintenance on it that I had been waiting to have done until I moved. They came back about 3 months ago and replaced the filter in the unit under the kitchen sink and refreshed my memory of how to tell when it needed to be changed again. I have always been pleased with the service. They are always on time and I think they are very thorough in checking the system out to be sure everything is working as it should be. I would not hesitate to recommend Kinetico or American Water of Round Rock”

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