Services We Offer

  • New Systems
  • Repairs
  • Maintenance
  • Trade-ins

At American Water, we are proud to offer Austin home and business owners some of the very best water softener and filtration products that Kinetico has to offer. However, we also have the resources and experience to repair and replace broken or problematic water filters and softeners, whether these are Kinetico products or another brand. Call us today if you’re experiencing problems with any of the following:

  • Hard water
  • Salty water
  • Low water pressure
  • A unit that is running too often
  • Leaks
  • Cloudy water
  • Filter changes
  • Smelly water
  • De-clhorinator recharge

At American Water, we are happy to come out and investigate any water problems you may be experiencing. However, sometimes water problems are minor and can be addressed quickly and easily without any professional assistance. If you’re experiencing problems with your water softener, you may want to go through the following checklist to eliminate some of the most common problems:

  • Does the brine tank have both water and salt in it?
  • Does the salt appear to have formed a solid layer above the water? If so, break the salt apart and mix it into the water.
  • Is the bypass open?
  • Is there anything clogging or blocking the filter?
  • Is there anything restricting the flow of water in the drain line?
  • Is there a leak or a drip somewhere else in the house?

Similarly, if you’re experiencing any problems with your home’s drinking water system, you may want to try the following before calling in a professional:

  • Change all filters
  • Ensure that all shut-off valves are in the open position
  • Check the air pressure in your storage tank, and make sure that it has 7-9 p.s.i.

Contact an Austin Water Softener Expert Today

If these suggestions don’t fix the problem you’re experiencing, you will likely need professional assistance to address the situation. At American Water, we can help repair or service existing products or recommend new products to help solve your every water need, so contact our experienced Austin water softener and filter experts by calling (512) 388-0022 today.

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